FREQUENTLY ASKED QUESTIONS - WHOLESALE T-SHIRTS ONLINE

THE 9MM TEES

What is the minimum order?

The minimum order for our wholesale program is $300. You can mix and match designs, styles, sizes, and colors however you would like.

 

 


Did you know BRAND X has shirts for a cheaper price? / Yeah, these look nice now, but how will they look after a few washes?

Go elsewhere for your shirts, and you're likely to end up with poor quality materials. Here, you get 100% cotton, preshrunk t-shirts that are checked for quality by a human being before every shipment.

How do the sizes run?

size chart

I Am Having Problems With The Shopping Cart Accepting My Credit Card

You need to make certain that your credit card billing address is correct. If your order is still not going through properly, then you can consult these simple four steps to try to rectify the problem.
  1. I know you just did this, but you should probably check it again! Look up the billing address on the card you're using and copy it directly into the billing address entry on your order form.
  2. If you have moved from one address to another in recent memory, your bank or credit company may not have your new address in their system. Try using your previous billing information.
  3. Nothing working yet? Maybe it's time to use another card, if you have one available.
  4. If none of these options worked, you can always reach us during normal business hours of 9am to 6pm (central time zone). Our toll-free service number is 1-888-687-4478. United States toll free only.

If You're Tired Of T-Shirts Falling Apart, Then It's Time To Try Someone Who Cares About Quality.

If you want a shirt that will last you for a long time and that you can enjoy for wear after wear, then you have come to the right place. We want you to buy your next favorite t-shirt from us. We want that shirt that you go to when you want to wear a comfortable, long-lasting tee that you always turn to for moments of casual comfort. You can order from us without any worry of being displeased with what you buy, because if you don't like it we will do whatever it takes to make you a happy customer. That's a dedication to satisfaction you can trust in. While you are certainly welcome to buy any of our slim-fit shirt styles, you also have access to all of the thicker, more durable shirts that are made from 100%, preshrunk cotton.

Tell me about your Privacy Policy.

You will never ever be spammed by us, nor will your information ever be sold to a third party for spamming. We use the information you provide ONLY to complete your order.

When I give out my personal information and my credit card number, I need a guarantee from the company that all of this is completely confidential.

Identity thieves are going to have a harder time than usual if they're trying to get your information from us. As soon as you've added an item to your cart, the shopping cart automatically takes you to an entirely secure location on a separate server that no one has access to. They can't steal what they can't see. Many of you may still be nervous about ordering, but you can be assured that there are living, breathing, happy-to-serve customer service guys here who will take you order right over the phone. U.S. residents can call us TOLL FREE at 1-888-687-4478. You can still call us if you are not a resident of the United States by calling us at the number 1-731-588-5690.

I Want to Buy Something, But The Shopping Cart Keeps Coming Up Blank.

This is really quite simple. In order to use our shopping cart software, you have to have something called "cookies" activated. This is a privacy setting in whatever browser you are using. Our system is safe and secure, so you can activate cookies with no risk here by changing the settings in your Internet browser (instructions). If you do not feel comfortable changing these settings, then all you have to do is call us! We are available to take your order over the phone from 9am to 6pm Central toll-free (US only) at 1-888-687-4478.

I want to place an order for some shirts that I have my eye on, but I don't have a credit card to pay with. You guys don't accept money orders through the mail, do you?

We definitely want your business! We understand that not everyone has a credit or debit card, so we will definitely take your order with a money order! Here's how...
  1. It's time to go shopping! Pick out everything you want to buy and determine the sizes and colors for those chosen items. We'll need you to send us an email with all of that information, a message about why you want to order through the mail, and your shipping address. You can email us by going to THIS LINK.
  2. We will very promptly send you a return email to give you a complete total on your shirt order that will also include your shipping charge in addition to the address you should be sending your payment to.
  3. Print off the invoice, put it in an envelope with your money order, address the envelope with the address we provided you, and drop the envelope in the mail. When we get your mail, we'll ship your shirts! So easy!

Company Return Policy

All of the shirts you buy are made the day after you order them to your exact specifications. That means that on orders above a certain price range will incur a restocking fee if they are returned, and the return is not due to anything our company did wrong. We are not responsible for refunding shipment costs.
Order TotalRestocking Fee
$1 - $1000%
$101 - $49920%
$500 - $99930%
$1000+50%

These are some really cool shirts here, but I like my shirts on the back and shoulders of the shirts I wear.

Putting the images and words on the backs of the shirts is no hassle for us in the least, and we will happily do this for you at no additional charge. All you have to do is to make note of your request in the "comments" section of your order.